\*\*Company:\*\* wanzbon

\*\*Location:\*\* \*\*Remote (Italy)\*\*

\*\*Employment Type:\*\* Full-time (contract/part-time can be considered)

\*\*Working Model:\*\* \*\*100% remote — no office attendance required\*\*

\*\*Languages:\*\* \*\*Fluent Italian and fluent English (spoken & written) — required\*\*

### Role Purpose

Support customers in Italy to complete \*\*corporate bank account opening\*\* successfully. You will coordinate documentation, communicate with banks and customers, follow up on reviews and additional requests, and keep all parties aligned until the account is opened.

### Key Responsibilities

\* Guide customers (in \*\*English\*\*) on required documents, timelines, and next steps; ensure submissions are complete and correctly formatted.

\* Liaise with Italian banks (in \*\*Italian\*\*) via email/phone to confirm requirements, submit documentation (where applicable), and follow up on progress.

\* Track each case end-to-end: status updates, blockers, actions required, and expected timelines; keep internal teams and customers informed.

\* Coordinate and drive completion of additional requests (KYC/AML questions, clarifications, missing documents).

\* Maintain and improve internal checklists, templates, SOPs, and FAQs for Italy account opening.

\* Handle sensitive customer information with strict confidentiality and care.

### Requirements (Must-have)

\* Able to work from anywhere \*\*within Italy\*\* (remote).

\* Proven experience supporting \*\*corporate bank account opening\*\* OR relevant experience in banking operations / onboarding / corporate services.

\* \*\*Fluent English\*\* as a working language (emails, calls, customer coordination).

\* \*\*Fluent Italian\*\* for direct communication with banks.

\* Strong attention to detail, ownership mindset, and excellent follow-through; able to manage multiple cases in parallel.

\* High integrity and awareness of privacy/confidentiality requirements.

### Nice to Have

\* Banking background (branch operations, onboarding, KYC/Compliance).

\* Familiarity with KYC/AML documentation and Italian corporate documents.

\* Chinese language skills.

### Notes

\* This role is \*\*fully remote\*\* and does \*\*not\*\* require office attendance.

\* Occasional bank/customer coordination may happen during standard Italian business hours.

Länk för att ansöka: https://it.linkedin.com/jobs/view/bank-account-opening-support-specialist-at-vanzbon-global-%E4%B8%87%E4%BC%81%E5%B8%AE%E5%9B%BD%E9%99%85%E4%BC%81%E4%B8%9A%E6%9C%8D%E5%8A%A1-4297512424