Operations Manager — Haystack — Rome — 696ca197acbb6

/job/operations-manager-696ca197acbb6

Administration

Rome, Italy

Pubblicato: 18/01/2026

Heltid

Descrizione del lavoro

Offerta di lavoro Operations Manager a Rome presso Haystack. Candidati su JOBSinITALY.it (riferimento #5905) per questa posizione a Rome, Italy.

**Service Delivery Manager Southern Europe | Remote**

We're working with Leica Microsystems on this exciting opportunity. Join a leading company in microscopy, imaging, and analysis, shaping the future of scientific discovery and healthcare through innovative optical and digital solutions.

**The Role**

• Serve as the primary contact for all customer requests related to aftermarket activities

• Support Service activities from a back-office perspective, ensuring high standards of service delivery

• Prioritize and track open cases to meet response and resolution times

• Coordinate appointments with customers and dispatch Field Service Engineers (FSEs)

• Work with the service sales team to generate potential orders for service products

• Identify and implement improvement opportunities to optimize processes and sustain standard work

**What You'll Need**

• Degree with a focus on Business Administration

• Several years of professional experience in customer service, customer support, or back-office operations

• Experience in people management

• Fluent English and Italian (for candidates based in Italy); advanced French is a plus

• Proficiency with CRM and ERP systems; SAP and SFDC experience is a plus

• Strong planning and organizational skills with a high level of decision-making ability

**What's On Offer**

• Opportunity to contribute to scientific discoveries and support medical advancements

• A culture of continuous improvement through the Danaher Business System

• Comprehensive and competitive benefit programs

• Eligibility for bonus/incentive pay

Apply via Haystack today!

Länk för att ansöka: https://haystack.cv/jobs/971fb15d-6eec-496a-a23a-6d85cfee62e7?src=linkedin

Dettagli del lavoro

Data di pubblicazione

18/01/2026

Località

Rome, Italy

Livello di esperienza

Senior

Lavoro da remoto

Helt Distansarbete

Metodo di candidatura

Website

Candidature

Azienda inserzionista

Haystack

Visualizza profilo aziendale

Sede dell’azienda

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